Since 1969, the Council on Quality and Leadership (CQL) has been a leader in working with human service organizations and systems to define, measure, and improve the quality of life and quality of services for youth, adults, and older adults with I/DD or psychiatric disabilities. CQL believes that investing in the professional development of employees builds internal expertise that has a direct impact on people receiving supports, in very practical ways. They offer numerous workshops, trainings, and other events – both in-person and virtual – where attendees receive in-depth information about a wide range of topics to transform services. Their training options focus on equipping staff and organizations with tools to deliver the highest quality of services possible. Staff development is a clear statement that people matter, employees are important, and the quality of supports being provided make a difference.